Longview RV SuperStores
150K CLAIMED LOSSES
30 TOTAL REVIEWS
8K PAGE VIEWS
Top Longview RV SuperStores Reviews
"Repaired theatre seat"
We purchased a new RV almost 2 years ago. We went through several issues which were corrected by the company however they have dropped the ball on a problem...
Would never do business with this company again. Did not do what they said, RV when picked up was a mess nothing worked properly. Sales doesnt know if there...
Longview RV SuperStores Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQVerified Reviewer New Reviewer
They screwed me
So on Tuesday my wife and I purchase an RV travel trailer from Longview RV sales in Windsor Locks, CT with the promise to pick it up on Saturday the 5th. Get a call on friday that our trailer has been stolen from their lot. After getting no info for 2 days about our deposit or about a new trailer I finally have to call and speak with their general manager Todd. He explains there is no inventory to be had and there is nothing he can do. I explain this was a 23rd year aniversary gift for my wife, that we had non refundable camp site booked for next weekend. He says "I have no sympathy for you, we lost a trailer and a motorhome and our mechanics tools. " I said wait a minute, I actually do feel for you, but maybe you shoulda invested in some better security to which he tells me to fo F myself and take my business elsewhere. Think about doing business elsewhere, can only imagine if I had my trailer in for service and it was stolen, they would stick you with the loss.
User's recommendation: run don't walk.
- Mike the sd
- Mike the salesman is a great guy
- Todd the gm is a raving pos
Would never do business with this company again. Did not do what they said, RV when picked up was a mess nothing worked properly. Sales doesnt know if there awake or asleep, service laughed at sales Dept. Who is running this place lol? Speed of the captain speed of the ship. Do yourself a favor go somewheres else.
User's recommendation: Shop around.
West Hartford, Connecticut
- Nice to your face
- Absolute mess of a business
Owner wouldn’t let this happen.
Lousy service department.
We purchased a Forest River "I-Pod" from Longview a couple of years ago. The sales man and sales staff were truly a pleasure to work with, but THAT'S where the love ends. We bought a $400 package from the service department salesperson that included a couple of chairs, toilet paper, wheel chocks, black water hose, blah, blah, blah. We explained we didn't need ANY more "damn" chairs, and they explained they could swap something of equal value. We agreed to a bathroom vent roof cover, and they'd put it on. PERFECT.....then bill came to $600 ! HOLD ON PARDNER ! "WELL...that includes the installation" Not on my watch. We argued for about 20 minutes, and I suggested we'd just cancel our purchase of the whole damn camper, and we'd be on our way. A service mgr finally came out, we explained everything, and he agreed to the initial price of $400. Several little interior items needed repair, that were never corr also. About 2 months later, the converter burned up, I called on Saturday morning, and they said to bring it right in, they'd get to work on it. I explained I'd need it by the following weekend,as we had reservations at a campsite. "NO PROBLEM". I immediately brought it right up and parked it in the lot. Tuesday I called on it. They said i needed to get a work order first. I explained AGAIN, they said theyd get right in it. WEDNESDAY, I called again, "We have to order the converter circuit board". "YOU DON'T HAVE ONE ON THE DAMN LOT YOU CAN TAKE, I NEED THE CAMPER". I ended up paying for overnight shipping for the board. After paying the bill, I noticed the battery, cover and strap were missing. ANOTHER arguing match ensued after they said that they wouldnt charge me for the cover strap. WTH...SERIOUSLY ? I've brought it back for a leak from the bump-out sink, WHICH I DO admit the young lad repaired in record time, BUT needless to say, (politely), I'd NEVER, EVER, bring a unit back to THAT service department if it were the last place on this God's green earth. I've had further repairs and the winterizing done by a nearby campground in East Hampton, Ct.
New York, New York
Reason of review
The service department does not follow through
The service department does not follow through and does not return phone calls I waited until the fall so as not to interfere with their busy summer business and I was a assured that they wanted my business and would take care of me. I’ve left three messages for the last three weeks and Joe Mac from the service depot has not called me back yet. Very frustrating. I’ll take my business elsewhere.
- Are nice to your face
Reason of review
Poor customer service
Let the company propose a solution